Customer Service

GENERAL CUSTOMER SERVICE


 

SECURE PAYMENTS

We accept online card payment with MasterCard, VISA, PayFast, Paypal or EFT.

We will only take payment from your credit/debit card or PayFast when your order has been dispatched. The currency used is South African Rands. All pricing and product information on the Avant Apparel online store is subject to change without prior notice and some garments are only available in selected seasons.

SECURITY

For card purchases, we work with an authorized payment agent that helps us to check directly with your bank that the card is valid for purchases. Our payment agent processes your card details in the correct way according to the international security standard PCI DSS, which was developed by the card companies VISA, MasterCard, Diners, American Express and JCB. This means that your card details are processed with a very high level of security. To make card purchases with us as secure as possible all information is sent in encrypted form using SSL (Secure Sockets Layer). This means that the information is passed through a secure connection and that your card details cannot be read by external parties.

EFT PAYMENT

All EFT payments are dealt with by sending your proof of payment to info@avantapparel.co.za with the relevant reference number in order for Avant Apparel to process and dispatch the customer’s order. The type of payment will determine the time in which the order is dispatched.